Privacy Policy

DataLab Collective, LLC (d/b/a Summit3)
Effective Date: January 1st, 2026

1. Introduction

DataLab Collective, LLC, doing business as Summit3 (“Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information of visitors, clients, and users of our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services, including marketing and data services designed to help businesses improve customer engagement, collect feedback, and generate online reviews.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

Information you voluntarily provide when contacting us, requesting services, or submitting forms on our website may include:

Name

Email address

Phone number

Business name

Website URL

Business contact details

Business Information

If you are a client or prospective client, we may collect information related to your business operations, including:

Customer communication data

Customer review links

CRM or contact list data

Review platform profiles (such as Google Business Profile)

Automatically Collected Information

When you visit our website, certain information may be collected automatically through analytics tools, including:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referring website

This information helps us understand website performance and improve user experience.

3. How We Use Information

We use the information we collect to:

Provide and manage marketing and data services

Implement customer review generation systems

Respond to inquiries and customer support requests

Improve website functionality and user experience

Communicate service updates or business information

Maintain internal business records and analytics

We do not sell personal information to third parties.

4. Use of Client Customer Data

As part of our services, clients may provide contact information for their own customers for purposes such as:

Sending review requests

Requesting feedback

Customer reactivation campaigns

Service follow-ups

In these cases:

DataLab Collective acts as a service provider or data processor

Client businesses remain the data controller

We process such information only as necessary to deliver the requested services

Clients are responsible for ensuring they have obtained appropriate consent from their customers before providing contact data to us.

5. Third-Party Services

Our services may integrate with third-party platforms including, but not limited to:

Google Business Profile

CRM systems

Email communication tools

SMS messaging platforms

Marketing automation tools

These third-party services operate under their own privacy policies and data practices.

6. Cookies and Analytics

Our website may use cookies or analytics technologies to:

Measure website traffic

Understand visitor behavior

Improve website functionality

You may disable cookies through your browser settings if you prefer.

7. SMS Messaging and Communication Consent

If you provide your phone number through our website forms or other communication channels, you may consent to receive communications from DataLab Collective, LLC or Summit3, including service-related messages, marketing communications, or review request messages on behalf of our clients.

These messages may be delivered via:

SMS or text message

Automated messaging platforms

Email communications

Message frequency may vary.

You may opt out of SMS communications at any time by replying STOP to any message received. After opting out, you will no longer receive further messages unless you provide new consent.

Standard message and data rates may apply depending on your mobile carrier.

We will only send messages in accordance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and other relevant regulations.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect.

While no system can guarantee absolute security, we implement safeguards designed to protect personal and business information from unauthorized access, disclosure, or misuse.

9. Data Retention

We retain information only as long as necessary to:

Provide services

Maintain legal and financial records

Comply with applicable legal obligations

Client data used in marketing systems is retained only for the duration of the service agreement unless otherwise required by law.

10. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to your data

Request correction of inaccurate information

Request deletion of personal data

Opt out of marketing communications

Requests can be submitted using the contact information below.

11. Children's Privacy

Our website and services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

DataLab Collective, LLC
Doing Business As Summit3

Email: [email protected]
Website: datalabcollective.com